Terms of Service

You must be at least 18 years old and able to form a binding contract where you live. If you use the Service for a company, you confirm you are authorised to accept these Terms for it. You may not use the Service if you are barred from doing so under any applicable law, or if we have previously removed you.

TradeCompass is an educational, journaling and personal risk-management tool. Nothing in the Service — including calculators, scores, rankings, the AI coach, weekly reviews, lessons, the trade feed, other traders' posts or any communication from us — is investment, financial, trading, legal or tax advice, a recommendation or solicitation to buy or sell any asset, or a signal to trade.

We are not a broker, dealer, investment adviser, commodity trading advisor or fiduciary, and we are not registered as any of these with any regulator. We do not know your full financial situation and do not consider it. Every decision you make is yours alone.

Trading futures, options, forex, stocks, crypto and other leveraged products carries a high risk of loss, including losses greater than your deposit. Only trade money you can afford to lose. Past results — yours or anyone else's — do not predict future results.

Simulated and hypothetical results. Backtests, replays, practice trades, forecasts and any "what if" figure are hypothetical. They are prepared with the benefit of hindsight, do not involve real money or real fills, ignore slippage, liquidity and the emotions of live trading, and routinely differ — often materially — from what would actually have happened. No representation is made that any account will or is likely to achieve similar results.

Rules, limits and locks are reminders, not controls. TradeCompass does not connect to your broker to block orders. Its daily limits, locks, warnings and checklists depend on data you or your integrations provide and can be late, incomplete or wrong. They do not prevent you from trading, and they do not guarantee that you will follow your plan or pass any evaluation.

Prop firms and brokers. TradeCompass is not affiliated with, endorsed by or sponsored by any prop firm, broker, exchange or platform named in the Service. Firm presets and rules are provided for convenience, may be out of date and are not the firm's official terms. You are solely responsible for knowing and following your firm's and broker's rules, including any rules about third-party software, and for checking every figure against your official statements.

Prices, fills, balances and other data come from you, your files, your broker or platform, and third parties such as data providers. Syncs and imports can fail, be delayed, duplicate or miss trades. We do not guarantee that any data in the Service is accurate, complete or current; always rely on your broker's official records.

When you connect a broker, platform or other service, you authorise us to access it on your behalf for the read-only purposes described in the Service, and you confirm you are allowed to do so under that service's terms. Third-party services are governed by their own terms and privacy policies, and we are not responsible for them, their availability or their changes.

AI features (the coach, weekly reviews, screenshot reading and automated moderation) use third-party AI models. AI output can be wrong, incomplete or inappropriate; do not rely on it, and never treat it as advice.

Keep your login details and any API keys or links you create private and secure. You are responsible for everything that happens under your account. Tell us at once at support@jointradecompass.com if you suspect unauthorised access. One person, one account: you may not create or use multiple accounts to get around limits, gain an advantage on the leaderboard, or collect rewards.

You agree not to, and not to help anyone else to:

• break any law, or infringe anyone's rights, including privacy and intellectual property rights;
• post or send hate speech, harassment, threats, sexual content, violence, spam, scams or misleading content;
• promote or sell signals, courses, account management, evaluation-passing services, funded accounts or investment schemes, or ask other users for money or personal information;
• fake, edit or misrepresent trades, results, screenshots or verification, or manipulate rankings, reactions, views or referrals;
• impersonate any person, firm or TradeCompass;
• access the Service by automated means (bots, scrapers, crawlers) except our published integrations, or overload, probe, scan or test the vulnerability of our systems;
• copy, resell, reverse engineer or create derivative works of the Service, or get around any limit, paywall or security measure;
• upload malware or anything that interferes with the Service.

Competing publicly is off until you turn it on. When it is on, your handle, picture, banner, bio, season scores, linked prop firms and the trades you post are public, including to people without an account.

You keep ownership of the content you submit. You grant us a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, store, copy, process, display, adapt (for example, resize or crop) and distribute it to operate, improve and promote the Service. This licence ends when you delete the content or your account, except for content others have already shared or that we must keep by law. You confirm you have every right needed to grant it.

We check content automatically and may, at our sole discretion and without notice, refuse, hide or remove any content, reject proofs, adjust or remove standings, limit features, pause posting, or remove anyone from competing or from the Service. Our decisions on moderation and rankings are final. Rankings describe habits and results; they are not endorsements or a reason to copy anyone.

Compass Coins, cosmetics, levels, badges, ranks and other in-app items are a limited, revocable licence to use a feature of the Service. They have no monetary value, cannot be bought with money, sold, transferred or exchanged for cash or anything of value, and can be changed, reset or removed — for example if they were earned by abusing the Service. Season rewards and recognitions are given at our discretion.

Paid plans and one-time purchases are sold through Paddle.com, our reseller and merchant of record, which processes payments, applies sales tax and VAT and issues receipts. Your purchase is also subject to Paddle's buyer terms. Prices are shown on the pricing page; the final amount, including tax, is shown at checkout.

Automatic renewal. Pro and Mentor renew automatically at the end of each monthly or yearly period, at the then-current price, until you cancel. You can cancel at any time from Settings → Plan & billing; cancellation stops future renewals and you keep access until the end of the period you already paid for.

Refunds. You can request a refund within 14 days of a payment through Paddle, as set out in our Refund Policy and Paddle's refund policy. After 14 days, payments — including renewals, upgrades, one-time packs, Lifetime Pro and founding plans — are not refundable, except where the law that applies to you requires otherwise, and we don't give credits for partial periods or unused time. A refund ends access to what it paid for.

Disputes and chargebacks. Please contact us before disputing a charge. If you file a chargeback or payment dispute, we may suspend your account until it is resolved.

Changes. We may change prices and plan features. Price changes for existing subscriptions take effect at your next renewal after we give you notice. Founding prices last only while that subscription stays active. "Lifetime" means for as long as we operate the Service, not your lifetime, and covers the features of the Pro plan as they change over time.

Referral rewards are limited (currently up to 5 free weeks a month and 20 in total for the referrer, and coins for up to 10 friends), have no cash value and are given only for genuine, separate people. Self-referrals, duplicate accounts and any other abuse void rewards, and we may change or end the program or reverse rewards at any time.

The Service, including its software, design, text, graphics, art, the TradeCompass name and logo, is owned by us or our licensors and protected by law. We give you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service under these Terms. If you send us feedback or ideas, we may use them freely without paying you.

You can stop using the Service and delete your account at any time from Settings. We may suspend, limit or terminate your access, or remove your account, at any time and for any reason, including if we believe you have broken these Terms or the law, created risk for us or others, or if we stop offering the Service. Sections that by their nature should survive termination (including payments already due, licences you granted, disclaimers, limitation of liability, indemnity and dispute terms) survive.

The Service is provided "as is" and "as available", with all faults. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy and any warranty arising from course of dealing or usage. We do not warrant that the Service will be uninterrupted, secure, error-free or free of harmful components, that any data, calculation, sync, lock, alert, score or AI output will be accurate or timely, or that using the Service will improve your trading or help you pass any evaluation.

To the fullest extent permitted by law, we and our owners, employees, contractors and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any trading losses, lost profits, failed or terminated evaluations or funded accounts, lost data, lost opportunities or business interruption, however caused and under any theory of liability, even if we were told they were possible. Our total liability for all claims relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim arose, or fifty US dollars (US$50).

Some places do not allow certain exclusions or limits; in those places they apply to the fullest extent allowed.

You will defend, indemnify and hold harmless us and our owners, employees and contractors from any claims, losses, damages, liabilities and costs (including reasonable legal fees) arising from your use of the Service, your content, your trading, your breach of these Terms, or your violation of any law or third-party right.

Before bringing any claim, contact us at support@jointradecompass.com and give us 30 days to try to resolve it informally.

These Terms are governed by the laws of the jurisdiction where the operator of TradeCompass is established, without regard to conflict-of-law rules. Any dispute will be resolved exclusively in the courts of that jurisdiction, except that either party may bring an individual claim in a small-claims court that has jurisdiction.

To the fullest extent permitted by law, claims may be brought only in your individual capacity, not as a plaintiff or class member in any class, collective or representative action, and any claim must be brought within one year after it arose. Nothing here limits mandatory consumer rights you have where you live.

We may update these Terms. If a change is material, we will tell you in the Service or by email before it takes effect. Continuing to use the Service after a change takes effect means you accept it.

These Terms and the Privacy Policy are the entire agreement between you and us about the Service. If any part is found unenforceable, the rest stays in effect. Our not enforcing a right is not a waiver. You may not transfer these Terms; we may transfer them in connection with a merger, acquisition or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control. Contact: support@jointradecompass.com.